How does your service work?

What are your terms of service?

Can I advertise my home on the MLS?

I've never sold my own home before, how will I know what to do?

What is the difference between your company & your competitors?

What is your success rate?

What is the average market time for properties on your website?

How much does it cost?

If I decide to take my home off the market after I have paid for your service will I have to pay again if I want to sell it at a later date?

Can I make changes to my web page?

How long is my home on the website?

Do you help me price my home?

When will I receive my yard sign?

Why are the pictures on the website not as clear as the ones I emailed to you?

Are spaces included in the 45 character limit for the bullet description list?

What about legal documents?

Can I write my website number on the directional sign?

 

How does your service work?

We are the coach you are the player.  Our goal is to give you the tools and the information to be successful at finding a qualified buyer for your home.  Since most serious home buyers are using the Internet to help them in their home search, we begin by building a custom web site for the buyers to look at.  It will become a point of reference for your marketing campaign.  Each home is given it’s own website address.  You are then able to bypass our home page and send buyers directly to your page first.  By including your web site address on your yard sign, flyers, and answering machine message and in your newspaper ad, you give buyers a place to get more information if they aren’t able to reach you right away.   

The web site saves you from cleaning for an hour or two only to hear the potential buyers tell you that they live around the corner and have always wondered what your home looked like on the inside.  It allows buyers from out of state to look at the photos of your home on the internet and listen to you give them a “tour” over the phone.  When buyers see your website address in the newspaper, they’ll look it up on the web and get the facts without the abbreviations.  Think about it.  When you receive a phone call from a buyer that has seen your website, they already know what your home looks like, where it is located, how much you are asking and they want to see it in person!  You have a “pre-screened” interested buyer! 

Additionally, we provide local resources so that there is a local business that can assist the home seller with each phase of the transaction.  For example, there are inspectors, appraisers, attorneys, title companies, lenders, and closing companies that will assist home sellers.  Many of these companies would be involved no matter if the home was sold by owner or with an agent.  The difference is the home seller does the delegating instead of the agent and the home seller saves thousands of dollars for it.  We also have articles and links to businesses that can help you throughout the sale of your property. 

 

What are your terms of service?

You can find our terms of service here.  (Link opens in a new window)

Can I advertise my home on the MLS?

We partner exclusively with Owner Assist Realty for MLS services for our customers.  Properties listed with other companies on the MLS will be removed from Spokanebyowner.com and no refund will be given.  If you are interested in MLS services, contact Ron at Owner Assist Realty (509) 951-7653 for more information.

I've never sold my own home before, how will I know what to do?

We offer free access to the private "Member's Only" area of By Owner University to our customers.  You will have access to articles, worksheets and videos that will help you understand how to succeed in marketing your home by owner.  Here's a sample of the kind of training you will have access to.  As a customer you will have access to the full length version of the video:

 What is the difference between your company & your competitors?

Two words. Motive and traffic.  Every local competitor we’ve ever had has owned another type of real estate related business and used a for sale by owner website to provide leads for their other business.  Because we devote our time exclusively to assisting our customers in successfully marketing their property, we are able to establish our website as one of the Top 100 Real Estate websites based on traffic volume.  None of our competitors have even come close to getting the traffic volume we get.  On a national scale, none of the other by owner websites can come close to the volume of traffic that is targeted to our specific area because none of them have an office or support system in our area. 

 

What is your success rate?

Asking our success rate is a lot like asking the local newspaper what their success rate is.  Since we are not the ones setting the asking price, taking the phone calls, preparing the property and showing the house, we do not take credit for the success or failure of our clients.  We make marketing recommendations however it is entirely up the home seller to implement the plan.  It is a fact that approximately 25% of all real estate in the country is sold by owner, so the chances of you selling your home are quite good if you follow the proven marketing principles that we teach.  To aid you in evaluating the effectiveness of your marketing, we place a “hit counter” on your web page so you can track how many visitors you have had.  Depending on the time of year you can expect approximately 150 hits every 7-10 days if you advertise your page outside of Spokanebyowner.com, for example in a newspaper ad, or online classifieds.  If you don't advertise your page outside of Spokanebyowner.com, expect about 80 hits every 7-10 days.  Many home sellers will rotate several different newspaper ads and use the hit counter on the web site to see which ads sent over the most buyers.  The best way to evaluate our company is to read what people are saying about us!

 

What is the average market time for properties on your website?

For homes that are priced accurately, the average market time is the same as the agent listed properties.  The biggest factor in determining your market time is the accuracy of your price.  Other variables include: time of year, market conditions, additional marketing exposure and whether or not you answer your phone and return calls from buyers.

 

How much does it cost?

We have two levels of service:  Exclusive and non-exclusive.  We also have the option of doing a photo shoot and consultation in your home.  See the value of each service on our pricing information page.


 

If I decide to take my home off the market after I have paid for your service will I have to pay again if I want to sell it at a later date?

You will not have to pay the original price.  If you would like to archive your website you can re-post it at anytime for only $25.  To archive your website, please use the downloadable Status Update Form and fax or mail it to our office.



Can I make changes to my web page?

Yes. For security reasons, all changes must be in writing. Please use the downloadable Change Form and fax or mail it to our office. If your change involves a fee, payment must be made via mail or call our office with credit card information. (It is not safe to send credit card information via e-mail). If you would like your change posted before the weekend, payment and written change information must be received in our office by Thursday at noon.

Change photo or text on existing Web Page $15
Re-post website from Archives $25
Price or Phone Number Update to Existing Web Page No Charge
Archive Website for possible use later No Charge

 

How long is my home on the website?

It will stay there as long as you need it there until you notify our office in writing that it is sold, listed or off the market.   There are no monthly fees or hosting fees to keep your home advertised on Spokanebyowner.com.

 

Do you help me price my home?

We have lots of resources in this area, but our staff does not give pricing advice.  This is such an important factor to a short market time, it is best left to the experts.  We can recommend local resources for different budgets.   Ask one of our consultants how to get a free list of both agent and by owner properties that have sold recently in your area and what they sold for!

 

When will I receive my yard sign?

Although we assist our clients in filling out the sign order form while we are doing a photo shoot at their home, all of the signs come from ATC Sign Company.  As a separate company, we do not have access to their production and delivery schedule.  You can reach them at 216-6700. 

 

Why are the pictures on the website not as clear as the ones I emailed to you?

All of the photos that go on our website are resized and compressed to speed up the time it takes the pages to download.  With time and experience we’ve developed a formula for compression that blurs the photos slightly, for faster download times, but keeps enough detail so that buyers can still see what they are looking for.  There are a lot of people accessing the website with a dialup connection and without compression; some of the pages could take 5 to 10 minutes or longer to load. 

For more help with photos click here to visit our Photo Tips page or contact us to set up a photo shoot..

 

Are spaces included in the 45 character limit for the bullet description list?

Yes.

 

What about legal documents?

We’ve had a few home sellers tell us that their buyer’s lender rejected the documents they purchased at an office supply store because they weren’t comprehensive enough, so we have located a couple of different resources for legal documents that would be able to assist you in either filling them out or reviewing them on your behalf without having to pay hourly legal fees to get them drafted and reviewed.  Because the paperwork end of the transaction is the most intimidating for most people, we have made an effort to find resources that will provide the most assistance and protection for our customers.  Here are a couple of online affiliate sources for Washington State documents:
Offer to Purchase Real Estate

Washington State Real Estate Forms

 

Can I write my website number on the directional sign?
Rather than write directly on the directional sign, put a piece of clear packing tape down on the sign and write on that.  If the sign is in good enough condition, we can reuse it and help keep costs down.

To order a customized directional sign click here.

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